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A now serving board for your counter or waiting room

People wait more calmly when they can see the queue move. This page shows a large now-serving number, up to six next in line, and a rough wait, on a screen or on people's phones through a QR code. Change the number with a message, and the board updates on every open copy.

When to use it

  • A walk-in repair counter has people standing around, unsure if they've been forgotten.
  • A vaccination or flu clinic wants the queue visible from the car park.
  • A market stall or food truck calls out order numbers.
  • A busy Saturday means you'd like customers browsing next door, not crowding the counter.

What a good one includes

  • A number big enough to read from the back of the room.
  • A short list of who's up next, so people can prepare.
  • A rough wait in minutes, updated when things slip.
  • A note saying what to do while waiting.
  • A clear 'not taking more today' flag, which saves a late arrival from joining a dead queue.

Make one by saying what you need

Text it, type it or say it, the way you'd tell a colleague:

Now serving board for Quickfix Phone Repair: now serving A12, next A13, A14 and A15, about 15 minutes.

Worth knowing. A display needs a person behind it. The board doesn't issue numbers or contact anyone. You'll need your own numbered tickets or a list, and someone to send the next number each time. Use a simple code like A12 and keep the updates short, or they'll stop happening at your busiest moment.

Questions

Do I need a special screen?

No. Any TV, tablet or laptop with a web browser can show it, and customers can open the same page on their phones.

Can customers take a number from the page?

No. It only shows the queue. Use paper tickets or a list at the counter.

Does it text people when they're next?

No. Customers watch the page, so ask them to scan the QR code before they wander off.

Related templates

Send your first now serving today

Start free. Add your logo and colours, say what you need, and send the link.

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