A booking form that greys out taken times

A booking form replaces the phone tag of finding a time that suits. Customers choose a service, a day and a time slot, then leave their name, phone and address, and the request comes to you. Times already booked show as taken, including what's in your Google Calendar if you connect it.

When to use it

• You're on a roof all day and can't answer the phone.
• Most of your calls are people trying to find a time.
• A dog groomer or barber wants a QR code on the door for after-hours bookings.
• You get enquiries at night, when you can't reply.

What a good one includes

• A short list of services, so you know how long to allow and what to bring.
• Time windows that match how you work. Mobile trades usually do better with 'between 8 and 10' than a fixed minute.
• A phone number, which the form requires, so you can reach them when the day changes.
• An address field, if you go to the customer.
• An 'anything else?' box for gate codes and dogs in the yard.
• An intro saying how and when you'll confirm.

Make one by saying what you need

Text it, type it or say it, the way you'd tell a colleague:

Booking page for Paws on Main: bath, trim or full groom, slots at 9, 11, 1 and 3.

Questions

Can customers change their booking?

Yes, if they enter an email. The confirmation carries a link to change the time or cancel.

Can I take a deposit at booking?

Not on this form. Send a deposit request once you've confirmed the time.

Will it clash with my calendar?

Times already booked through the page show as taken, and so do busy times in Google Calendar if you've connected it.